Shipping Policy

ORDER PROCESSING:

Please allow 1-2 Days to process your order. Expect an email within 1-2 Days to let you know your order is on the way!


STORE PICKUP - 5 Bell Street Euroa Vic 3666

Orders can be picked up daily, from 9am until 4pm. An email will be sent when your order is ready for pickup.


LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 20km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.


Orders placed before 3pm during store hours 9am to 5pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.


When your order is ready for delivery, you will receive an email with real-time tracking information.


FLAT RATE SHIPPING 

Orders are generally shipped within 1 to 2 days using Aus Post]. Flat rate shipping fee of $9.99 applies to orders shipping Australia wide. Optional: We do not ship outside of Australia  at this time.

If you have any further questions, please don't hesitate to contact us at david@oldmatesfitnessco.com.au

International Shipping (New Zealand Only):

We currently ship to New Zealand with a flat rate of AUD $19.95 per order. Orders are processed within 1–2 business days and typically arrive within 6 to 27 business days, depending on customs and courier delays. All international parcels are sent with tracking and declared as commercial goods with accurate descriptions and values. Customs duties or import taxes (if any) are the responsibility of the customer, although most NZ orders under NZD $1,000 arrive without extra charges. Please double-check your shipping address, as we cannot refund or replace orders lost due to incorrect details. For questions, reach out anytime at david@oldmatesfitnessco.com.au.

 

Contact Form